Returns & Exchanges

At Chrome Northwest, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if your new piece isn't the perfect fit, we can help you find one that is.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the unworn items in their original packaging, ensuring all Chrome Northwest tags and labels remain attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship your exchange item within 3-5 business days.